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Privacy Policy

Room for Reflection – Jenny Yarrow

Effective from: 18th August 2025

 

I am committed to protecting your privacy and handling your personal information with care. This policy explains what information I collect, why I collect it, how it is stored, and your rights under UK GDPR.

 

 

 

 

1. What information I collect

 

 

When you contact me or work with me, I may collect:

 

  • Your name and contact details (email, phone number if provided)

  • Information you share in enquiry forms, emails, or during our sessions

  • Session records (kept in brief note form for professional and ethical purposes)

 

 

 

 

 

2. Why I collect this information

 

 

I collect your personal information in order to:

 

  • Respond to your enquiries

  • Provide counselling supervision services

  • Maintain professional records in line with the BACP Ethical Framework

  • Meet legal, ethical, and insurance requirements

 

 

 

 

 

3. How your information is stored

 

 

  • Contact details and correspondence are kept securely in password-protected digital files.

  • Session notes are anonymised and stored securely.

  • Only I have access to your information.

 

 

 

 

 

4. How long your information is kept

 

 

  • Session notes are kept for up to 7 years after our work together ends, in line with professional guidance.

  • Enquiry emails and contact form submissions are deleted once they are no longer needed.

 

 

 

 

 

5. Sharing your information

 

 

Your information will never be sold or shared with third parties. The only exceptions are:

 

  • If I am legally required to share information (e.g. safeguarding concerns, risk of serious harm, or by a court order).

  • With my clinical supervisor, in anonymised form, as part of professional practice.

 

 

 

 

 

6. Your rights

 

 

You have the right to:

 

  • Access the information I hold about you

  • Ask me to correct or delete your information

  • Withdraw your consent at any time (though this may affect my ability to provide services)

  • Raise a concern with the Information Commissioner’s Office (ICO) if you are unhappy with how your data is handled

 

 

 

 

 

7. Contact

 

 

If you have any questions about this policy or how your data is handled, please contact me:

 

Jenny Yarrow

Email: info@roomforreflection.co.uk

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